{"id":27997,"date":"2019-09-04T10:49:16","date_gmt":"2019-09-04T10:49:16","guid":{"rendered":"https:\/\/radboudstore.nl\/faq\/"},"modified":"2025-04-01T10:07:28","modified_gmt":"2025-04-01T10:07:28","slug":"faq","status":"publish","type":"page","link":"https:\/\/radboudstore.nl\/en\/faq\/","title":{"rendered":"FAQ"},"content":{"rendered":"<section class=\"l-section wpb_row height_custom\"><div class=\"l-section-h i-cf\"><div class=\"g-cols vc_row via_grid cols_custom laptops-cols_inherit tablets-cols_inherit mobiles-cols_1 valign_top type_default stacking_default\" style=\"--custom-columns:8fr 1fr 3fr\"><div class=\"wpb_column vc_column_container\"><div class=\"vc_column-inner\"><div class=\"w-tabs us_custom_9de87d4e style_default switch_click accordion has_scrolling remove_indents\" style=\"--sections-title-size:1\"><div class=\"w-tabs-sections titles-align_none icon_chevron cpos_right\"><div class=\"w-tabs-section\" id=\"1566218453842-fd6ec390-c097\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1566218453842-fd6ec390-c097\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">How long does it take before I can receive the order?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1566218453842-fd6ec390-c097\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column us_custom_ea76afbe\"><div class=\"wpb_wrapper\"><p>The order will be ready for shipment or pick-up within 2 to 3 working days.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1566218453853-11582232-fe8d\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1566218453853-11582232-fe8d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Can I exchange a product of the order?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1566218453853-11582232-fe8d\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column us_custom_ea76afbe\"><div class=\"wpb_wrapper\"><p>You can exchange the product for another product of your choice within 30 days of your purchase. Here you can return the product to DressMe B.V. together with the order number and the size you would like to receive. After receiving the product, the new product will be delivered to you within 5 working days in the Netherlands.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1566219128772-dc87b364-f10e\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1566219128772-dc87b364-f10e\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Can I receive the order in full and get a refund of my purchase amount?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1566219128772-dc87b364-f10e\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column us_custom_ea76afbe\"><div class=\"wpb_wrapper\"><p>You can return the order within 30 working days afther your purchase with the request for a refund of the purchase amount. The purchase amount will be refunded to the payment number from which the order was paid.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1566219893662-41f2307b-e213\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1566219893662-41f2307b-e213\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">I live abroad, can I also receive my order there?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1566219893662-41f2307b-e213\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column us_custom_ea76afbe\"><div class=\"wpb_wrapper\"><p>You can also receive the order abroad. The shipping costs and delivery depend on the country where you want to receive the order. If your country is not a standard option in the shopping basket please contact us at <a href=\"mailto:radboudstore@dressme.nl\">radboudstore@dressme.nl<\/a> and we will check out the possibilities.<\/p>\n<\/div><\/div><\/div><\/div><\/div><div class=\"w-tabs-section\" id=\"1566219987763-973f9b42-767d\" itemscope itemprop=\"mainEntity\" itemtype=\"https:\/\/schema.org\/Question\"><button class=\"w-tabs-section-header\" aria-controls=\"content-1566219987763-973f9b42-767d\" aria-expanded=\"false\"><div class=\"w-tabs-section-title\" itemprop=\"name\">Can I order products on account as an employee of Radboud University?<\/div><div class=\"w-tabs-section-control\"><\/div><\/button><div  class=\"w-tabs-section-content\" id=\"content-1566219987763-973f9b42-767d\" itemscope itemprop=\"acceptedAnswer\" itemtype=\"https:\/\/schema.org\/Answer\"><div class=\"w-tabs-section-content-h i-cf\" itemprop=\"text\"><div class=\"wpb_text_column us_custom_ea76afbe\"><div class=\"wpb_wrapper\"><p>Employees can order products on account, stating the cost center number, if they are intended for internal use at Radboud University. In advance you should choose the option payment afterwards in the check out. In the form you must state the cost center number.<\/p>\n<\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/div><\/section>\n","protected":false},"excerpt":{"rendered":"How long does it take before I can receive the order?The order will be ready for shipment or pick-up within 2 to 3 working days. Can I exchange a product of the order?You can exchange the product for another product of your choice within 30 days of your purchase. Here you can return the product...","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-27997","page","type-page","status-publish","hentry"],"jetpack_sharing_enabled":true,"_links":{"self":[{"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/pages\/27997","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/comments?post=27997"}],"version-history":[{"count":3,"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/pages\/27997\/revisions"}],"predecessor-version":[{"id":28352,"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/pages\/27997\/revisions\/28352"}],"wp:attachment":[{"href":"https:\/\/radboudstore.nl\/en\/wp-json\/wp\/v2\/media?parent=27997"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}